Getting Started

About Kiwi

• What is Kiwi?
• How do I contact Kiwi Customer Support?

Joining Kiwi

• How do I create an account with Kiwi?
• What are the rules and regulations for riding a Kiwi scooter or bike?
• Why am I am not receiving text verification messages?
• How do I close my account with Kiwi?

Riding

• Why do I have to scan my id?
• How to ride
• Can I reserve a scooter or bike?
• What are the shaded areas on the map?
• How do I use a vehicle that has a cable lock?
• Group Ride

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Safety

• How old do I have to be to ride a Kiwi scooter or bike?
• Do I need a helmet when renting a scooter or bike?